About integrations
Import your products and orders into Craftybase by connecting an integration.
Craftybase integrates with a range of popular marketplaces and standalone e-commerce solutions, such as Etsy or Shopify, so that you can import your existing products, variations, and orders to your account.
Connecting an integration
For details on how to connect to an integration, please see our article here: Connect to an integration.
Integrations we support
Integration FAQs
Below are some common questions we receive about integrations.
How do I "retire" one of my old store integrations?
In such a case, where you need to connect to a new store because the existing one is being phased out, we recommend leaving your connection intact and turning off the daily automatic imports. This will ensure you retain all imported listings, orders, and purchases. You can then connect your new store, as Craftybase allows you to connect as many shops as you like through each integration once activated.
When I update inventory in my sales channel, will it update in Craftybase?
Craftybase imports order data from your connected sales channels, and inventory is automatically adjusted based on those incoming sales. However, updates made directly to stock levels on your sales channels (outside of sales) will not sync to Craftybase.
When I update inventory in Craftybase, will it update on my sales channel?
Not yet — Craftybase is currently a one-way sync system, which means any changes you make to your inventory inside Craftybase will not be pushed to your sales channels automatically.
📌 We're working on it!
The good news is that a two-way sync feature (where Craftybase can also update inventory on your sales channels) is something our team is actively working on, although we don’t have a release date just yet.
That said, you can manually update your inventory in your sales channel by exporting your product data from Craftybase and importing your inventory into Shopify.