About Stock Push
Automatically export your latest stock data to your sales integrations using our Stock Push feature.
This article will guide you through how our Stockpush feature works, and what types of data we export to your sales integrations from Craftybase.
Craftybase Stock Push allows you to review and update your integrations' stock numbers directly from Craftybase, ensuring that your sales channels always reflect your actual inventory.
In this setup, Craftybase becomes your “source of truth” for stock numbers, allowing you to choose exactly when to send updates to your integrations, keeping you in control of your inventory management.
Our Stock push feature is available in Indie+ plans.
In this article, we will cover:
- Why use Stock Push?
- How Stock Push works
- Supported channels
- Viewing your Stock Push Activity
- How to push a stock update to your integration
- How to find your Stock Push Settings page
- Troubleshooting
- Stock Push FAQ
- Walkthrough: About Stock Push
Why use Stock Push?
- Stay accurate across platforms - your stock levels in your integration match the quantities you track in Craftybase.
- Avoid overselling - If you sell something on another channel, update it in Craftybase and then quickly push the updated quantity to other channels, no fiddly multi-channel logins required.
- Control when updates happen - nothing is sent without your review and approval.
- Keep a record - every push is saved for easy tracking and troubleshooting.
How Stock Push works
If something changes your available stock for a product (e.g. you record a manufacture, adjust stock, or an order is imported), Craftybase will automatically create a Draft Stock Push for that product.
In your StockPush list, you’ll see a draft push showing:
- The current calculated quantity in Craftybase (this is what will be pushed)
- The current quantity we have pulled from integrations
- The difference between them for reference
You can push selected updates to your integrations whenever you’re ready. Nothing updates automatically - you stay in control.
When you push a draft, Craftybase sends the update to your integration. The push will then move through the following statuses:
- Draft → created but not sent yet
- Queued → on its way to the integration
- Completed → successfully updated
- Failed → didn’t go through (with a note explaining why)
Example: Stock push for a single product
- 10 am: You record a new manufacture for your “Lavender Candle,” increasing stock from 2 to 7 in Craftybase. A draft StockPush is created.
- 2 pm: An order for 3 candles pulls from your first integration - Shopify. Your stock in Craftybase drops to 4, and the draft is updated with this new number.
- 3 pm: You review and push the update. Your second integration - Etsy now shows 4 candles in stock.
- 4 pm: You record another manufacture, increasing stock to 9. A new draft Stock Push is created for you to review.
Example: Stock push across multiple integrations
Within Craftybase, you have 10 units of "Lavender Candles"
You also have three external integrations connected:
- Shopify A
- Etsy
- Shopify B
Craftybase can then push these 10 units to the external integrations, now showing:
- Craftybase = 10 units
- Shopify A = 10 units
- Etsy = 10 units
- Shopify B = 10 units
If a sale of 2 units happens on Shopify B, on the next data pull, Craftybase will reduce its tracked stock level to 8, which will then create a draft push. When pushed, all stock levels will update to:
- Craftybase = 8 units
- Shopify A = 8 units
- Etsy = 8 units
- Shopify B = 8 units
Supported Channels
We currently support Stock Push for the following integrations:
More integrations are on the way - please get in touch to request your integration, and we'll see what we can do!
Viewing your Stock Push Activity
To navigate to the stock push menu within Craftybase:
- From the top menu page, hover over the ⋮ option and select the Stock Push option
- This will take you to the Stock Push Activity tab, which will display a list of all queued, completed, and failed Stock Pushes for all integrations.
How to push a stock update to your integration
To perform a stock push for a product from Craftybase to an Integration:
- Navigate to your Stock Push Activity page (How do I find my stock push page?)
- Locate the Draft Stock Push you want to send to your Integration
Confirm the stock quantity to update is correct
Click the Push button to push the stock level to your store.
How to find your Stock Push Settings page
To locate your Stock Push Settings page for your connected shops that have Stock Push setup:
- Navigate to your Integrations page
- Hover over the three-dot icon to the right of the Shop
Select Stock Push Settings
Troubleshooting
If you’re having issues pushing stock to a specific integration, check our dedicated guides for setup and variation requirements:
These articles walk through common setup steps and edge cases that can prevent stock updates from going through.
FAQ
How can I view my Stock Push history?
You can view push attempts and results in the Stock Push tab under Listings.
Why are some of my products not appearing in the stock push tab?
Craftybase will only push active products to your integrations. If you don’t see a product in the stockpush menu, it’s likely that the product has been archived. To fix this, double-check the product’s status and reactivate it if necessary. Once active, it will appear in the stockpush menu.
How does Craftybase push products with decimals to your integrations?
Most integrations do not support tracking inventory in decimal quantities; they generally only allow whole numbers. Because of this, when Craftybase pushes product quantities that include decimals, the value will be rounded down to the nearest whole number before pushing to your integration.
Example: If Craftybase shows 136.8 units, the quantity pushed to your integration will be 136 units.
Need Help?
Still have questions about using Stock Push? Please get in touch, and we'll be happy to help.