Craftybase FAQ

Read answers to some frequently asked questions about Craftybase

Whether you're a seasoned Craftybase user or new to the program, you're bound to have some questions. Here are some questions we see frequently.

Don't see your question here? Contact our support team and we'll be happy to help!

We'll Cover:

I don't make my own products, will Craftybase work for me?

Although Craftybase is designed to cater to businesses that directly manufacture and sell DTC products, if you don’t make your own products you may find that our software can still work for you.

How do I create a resale product?

Does Craftybase replace accounting software?

Craftybase is an inventory and manufacturing system for small manufacturers. It's important to note that we aren't designed as a replacement for accounting software and typically should be used in conjuction with an accounting package (like Quickbooks or Xero)

It is recommended that you seek the advice and guidance of a financial expert before using any calculations directly from Craftybase in order to prepare any tax or financial reports as requirements differ from country to country.

Is there an offline version of Craftybase available to download?

At this time we do not have an offline or downloadable version of Craftybase. Craftybase is designed to be an online solution so you are able to access it anywhere there is an internet connection, including your smartphone and tablet device.

Craftybase uses 256-bit security so your data is secured when accessing it and backed up on a regular basis so you don’t have to worry about losing any of your data.

Another advantage to being completely online is that we can always keep improving our range of features – which we do on a regular basis. If you have an idea or suggestion for an improvement to Craftybase, please get in touch!

Do I need an Etsy store to use Craftybase?

Not at all! Craftybase is designed to be used by any maker regardless of where they sell. Using one of our available integrations will allow you to automatically import your orders and products, however you also have the option of entering all information manually if need be.

Does Craftybase work on a mobile phone?

We don’t currently have a dedicated app for phone devices, however, as Craftybase is completely web-based you can use it on any device with an internet connection.

Will Craftybase work for me if I am not based in the US?

Yes, we work for any manufacturing business no matter where in the world you are based. Many tax systems use very similar calculations for Cost of Goods Sold (COGS) and Inventory value at end of year due to GAAP, so it's highly likely that our calculations will also be applicable.