About account settings

Learn how to configure your Craftybase account settings.

When you first sign up for a Craftybase account, you'll be given an opportunity to set your email address, name, country, and base currency. If you need to change any of these settings after this point, instructions to do so are in this article.

We'll cover:

Find your account settings page

To find your account settings page:

1. Hover your mouse over the "slider" icon in the top right-hand menu

2. Select the Account Settings option from the menu that appears

Changing your inventory start date

Your Craftybase inventory start date, also known as your account start date, is when you want to begin tracking your inventory. While backdating is possible, we do recommend starting on a date as close as possible to when you signed up for your Craftybase account or the start of the current month to minimize initial data entry. Learn more about setting your Craftybase start date »

Setting your base currency

Your base currency is what all prices and costs will be automatically displayed in. If you connect one or more sales channels and if any of these are in a currency that is different from your base currency, then an automatic currency conversion will be applied to orders.

As an example, if your Shopify account is in CAD and your Craftybase account is in USD then all sales from Shopify will be converted into USD using the relevant rate on the date that the order was placed.

Craftybase only supports a single currency per account. A list of currencies we currently support can be found here: Supported currencies

If you have expenses that are not in your base currency, you should convert these at the historical daily rate that the expense was accrued. You can find historical currency rates here if required: XE Historical Currency Rates

You can only set your base currency when you first sign up. If you’ve made a mistake and would like to change your currency, please check our list of supported currencies to ensure that we can accommodate this. If so, please contact us and we’ll be happy to change it for you.

If you have already connected sales channels to your account the importer has already automatically converted all amounts into your selected currency on your behalf, so all imported data needs to be removed before the currency switch occurs. This can be done automatically by removing your sales channel connection.

Please be aware that if you have existing manually entered data, these amounts will not be converted to the new currency automatically – you will need to manually update these and convert them yourself.

Setting your overhead rate

Expenses for your business that are not directly related to a product or order (e.g. rent, utilities, and subscriptions) can also be tracked in Craftybase. These are known as "Overhead" expenses (however are also commonly referred to as indirect or general expenses). Learn more about overhead costs in Craftybase »

Setting your internal labor rate

Your hourly work rate is an estimate of how much it costs you in internal labor per hour when you make any of your products. It is used in conjunction with your recipe and manufacture times to calculate an estimate of your internal labor costs. Learn more about how Craftybase calculates internal labor costs here.

To change your hourly work rate:

1. Navigate to your Account Settings page.

2. Scroll down to the Internal Labor section and enter the new Internal Labor Rate.

Note: Please keep in mind that changing your work rate will not recalculate any labor costs for manufactures that have created so far - the change will apply to any future manufactures you add. The hourly rate change will appear instantly on all recipes.

Allowing support access

Allowing support access gives the Craftybase staff read-only access to research and troubleshoot support issues. You can read more about granting support access by heading here: How do I grant read access to my account for support?

Account Settings FAQ

Here are some questions we frequently see about Account Settings. Don't see your question? Please get in touch with us!

Can I have more than one currency?

Craftybase only supports a single currency per account. More details on how base currencies work in Craftybase can be found here: Setting your base currency

How do I change my hourly work rate? 

Your hourly work rate can be changed at any time via your account settings pages. Details on how to do this can be found here: Setting your hourly rate

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