About customers

Learn more about how to track the customers you sell your handmade products to

A Customer is any company or individual that you sell products to. Customers can be added to the system as a contact with a category of Customer. 

Set a pricing tier for a customer

Pricing Tiers can be set for any Contact - this can be useful when your prices are different for specific customers.

To set a pricing tier for a contact:

1. Navigate to your  Contacts page (How do I find my contacts page?)

2. Select the contact you would like to configure a pricing tier for

3. Click the Edit button that appears on the right hand side of the page

4. On the form that appears, select the tier from the  Pricing Tier dropdown list 

5. Click the  Save Location button at the bottom of the form. 

Note: new Pricing Tiers cannot currently be added via the contact form - if you need to add a new tier, follow the instructions here:   How do I add a new Pricing Tier?

Add a new customer

To add a customer to your contact list:

1. Navigate to your Contacts List

2. Click the Add Contact button on the right hand side of the page.

3. Enter the details for your contact, ensuring you set the Contact type as "Customer"

Tip: If you add a contact via the Order form, the contact added will be assumed to be a Customer automatically.

Add an address for a customer

To add another address for a customer:

  1. Go to the details page for the contact
  2. Nex the Addresses header, click on the + button
  3. On the form that appears, add the new address
  4. Click the Save Address button to save the new details.
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