Pushing Stock Updates to Shopify

Automatically export your latest stock data to Shopify using our Stock Push feature.

This article will guide you through how to set up Stock push for Shopify and how you can use it to keep your inventory levels in sync across your connected integrations.

Craftybase Stock Push allows you to update your Shopify stock levels directly from Craftybase. You can choose to send updates manually by default or, if you’re on an eligible plan, enable Auto-Push so Craftybase can push updates for you on a schedule.

With Stock Push enabled, Craftybase becomes your “source of truth” for stock quantities, helping you maintain consistent inventory across all of your sales channels.

In this article, we will cover:

• Why use Stock Push?
• How Stock Push works
• Enabling Stock Push for Shopify
• Viewing your Stock Push page
• How to manually push a stock update to Shopify
• Automating stock updates with Auto-Push
• Important things to note
• Troubleshooting
• FAQ

Why use Stock Push?

• Stay accurate across platforms - your stock levels in Shopify match the quantities you track in Craftybase.
• Avoid overselling - if you sell something on another channel, update it in Craftybase and then quickly push the updated quantity to Shopify, no fiddly multi-channel logins required.
• Flexible control over stock pushes - Choose whether to send updates manually or enable Auto-Push on eligible plans to automate updates.
• Clear inventory visibility - View your Stock Push page to get an overview of all differences between platforms

How Stock Push Works

If something changes your available stock for a product (for example, you record a manufacture, adjust stock, or an order is pulled), Craftybase will automatically create a Draft Stock Push for that product.

From your Stock Push page, you’ll see a draft push showing:

• The current calculated quantity in Craftybase (this is what will be pushed)
• The current quantity pulled from integrations
• The difference between the two, for reference

By default, drafts wait for your review. If Auto-Push is enabled, Craftybase will automatically push these updates at the next scheduled interval.

When a draft is pushed to an integration, it moves through the following statuses:

• Draft → created but not sent yet
• Queued → on its way to the integration
• Completed → successfully updated
• Failed → didn’t go through (with a note explaining why)

Enabling Stock Push to Shopify

To enable and configure Stock Push to Shopify:

1. Ensure you have a pre-existing Craftybase account with existing and accurate stock levels in Craftybase, alongside a Shopify shop connected as an Integration
2. Go to your Integrations page
3. Under your Integrations list, select the Shopify store you wish to push stock to.

4. Under the Stock Push column, toggle Status to on

   

5. On the following page, click the Authorize button if required and proceed through the reauthentication process

   Note: This authentication process is only to obtain new permissions from Shopify to push data to your store. It will not impact any of your existing data or pulls.

6. Select the Shopify Location you'd like to push stock to.

• Currently, the stock push feature supports only one location per shop.
• This cannot be changed once set. If you have selected the wrong location or need to change it, please get in touch to discuss options.

9. Scroll down until you see Turn on Stock Push, and tick the box below.
10. Select Save Settings to confirm your changes. Stock Push is now enabled and monitoring for changes in your stock levels.

Viewing your Stock Push page

The Stock Push page gives you visibility into stock updates that have been created and sent to your integrations, as well as highlighting where stock levels differ between Craftybase and your connected platforms.

To navigate to the Stock Push page in Craftybase:

1. From the top menu page, hover over the ⋮ option
2. Select Stock Push

This will take you to the Stock Push tab, where you can find an overview of Draft, Queued,  and Failed Stock Pushes across your connected integrations.

From here, you can also manage the settings for your connected integrations

How to manually push a stock update to Shopify

Manual Stock Pushing lets you review and send stock updates to your integrations under your full control. This can be helpful when you want full oversight or you're preparing your account for Auto-Push.

To perform a manual Stock Push from Craftybase:

1. Navigate to the Draft tab within the Stock Push page
2. Locate the Draft Stock Push you want to send to your Integration
3. Confirm the stock quantity shown is expected

4. Click Push to send the updated stock level to your integration

   

Automating stock updates with Auto-Push

Auto-Push automatically sends stock updates from Craftybase to your integrations on a set schedule, helping keep inventory accurate without ongoing manual work.

Why enable Auto-Push

• Keeps stock levels in sync across your integrations automatically
• Reduces the need to manually review and push updates
• Automatically maintains inventory accuracy across platforms

When Auto-Push works best

• Your inventory is accurate in Craftybase
• You're confident in navigating Stock Push
• You want to move to a set-and-forget approach to ongoing stock updates

If you’re still reviewing or correcting stock levels, manual Stock Pushes can help you get everything aligned first.

Important things to note

• One draft per product at a time - if stock changes again before you push, the draft will update automatically.
• Negative quantities can’t be sent - if your Craftybase stock shows negative numbers, you’ll need to fix the issue first.
• Single location only - currently, stock will only be pushed to one location in Shopify.

Troubleshooting

A few potential ways a Shopify Stock Push can fail include:

How can I fix the "ITEM_NOT_STOCKED_AT_LOCATION" error?

The "ITEM_NOT_STOCKED_AT_LOCATION" error can be fixed by adjusting the inventory in Shopify to track an Item at a certain location. This can be done in two ways;

Adding an item to a location:

1. For reference, note the location you have set up Shopify stock push to. This can be found in your Shopify connections Stock Push Settings page: How do I find my Stock Push Settings page?
2. In Shopify, navigate to the product you wish to track at a new location

3. Scroll down, and navigate to the locations tab, select Edit Locations

   

4. Select the location that matches the location stock is selected to push to from Craftybase, and save.

   

This will now stock the item at your pushed location and resolve the error.

Adding an item variant to a location:

1. In Shopify, navigate to the product variant you wish to track at a new location

2. Scroll down, and navigate to the Variants tab, select the variant you wish to track

   

3. On the new page, navigate to Quantity, and select Edit Locations

   

4. Select the location that matches the location stock is selected to push to from Craftybase, and save

   

This will now stock the item variant at your pushed location and resolve the error.

FAQ

Can I push stock to multiple locations?

Not yet. Currently, you can only select and push to one location per Shopify store. However, you can push to multiple Shopify stores.

Can I change my stock push location after initial configuration?

No, not at this time. Please contact Craftybase support for assistance.

How can I view my Stock Push history?

You can view push attempts and results in the Stock Push tab under Listings.

Why are some of my products not appearing in the stock push tab?

Craftybase will only push active products to Shopify. If you don’t see a product in the stockpush menu, it’s likely that the product has been archived. To fix this, double-check the product’s status and reactivate it if necessary. Once active, it will appear in the stockpush menu.

How does Craftybase push products with decimals to Shopify?

Shopify does not support tracking inventory in decimal quantities, it only allows whole numbers. Because of this, when Craftybase pushes product quantities that include decimals, the value will be rounded down to the nearest whole number before pushing to Shopify.

Example: If Craftybase shows 136.8 units, the quantity pushed to Shopify will be 136 units.

Need Help?

Still have questions about setting up your Shopify shop for Stock Push? Please get in touch, and we'll be happy to help.