Connect Faire to Craftybase

Learn how Craftybase imports your Faire data.

This article will guide you through how to connect to Faire, and what types of data we can import into your Craftybase account. Faire is an online wholesale marketplace connecting independent retailers and handmade brands.

Our Faire ➝ Craftybase integration allows you to import your products and orders from this channel so that you can be sure that your inventory levels are always automatically factoring in sales from this source.

Connect to Faire

To connect your Faire store to Craftybase, follow the directions in our help article: Connect your Faire sales channel »

It is recommended that you always create your products on Faire where possible and then import them to create as products in Craftybase. This means that your external references will be correct from the start and you will not need to do any merging between your manually created products and imported ones.

Once you have your connection successfully created, imports from Faire will occur automatically each day, at 5 am in your local time zone. You can also run a manual import if required between the daily scheduled imports.

Faire Products

Your Faire product catalog will be imported as both Products and Listings in Craftybase. More details on the specific rules we apply can be found here: How does Craftybase import products from my sales channels?

If your Faire product already exists in Craftybase from a prior import and you have made changes on Faire since the import, no details will be changed on the linked product. If you need to make changes to the name, SKU, or description this needs to be done via the bulk product update process.

If you have deleted a product in Faire then we will create a "ghost product" in Craftybase for you to manage your inventory against. This product won't have any metadata included with it (description, images, etc) as it no longer exists in the Faire catalog feed.

Testers

Faire offers the ability to sell testers of your products. As testers are simply testable versions of your products and can have their own variations, they should be set up as their own unique products in Craftybase

Faire Orders

Our Faire integration will import all sales that have been created as Orders in Faire. 

We assume orders are paid in the retailer’s currency, but we display order currencies in the currency you have set in your Craftybase account.

The Order Status found on the Faire order will be used to set the payment and fulfillment status in Craftybase. The Fulfillment Status found on the Faire order will be used to set the shipment status in Craftybase.

Order Status Imported to Craftybase? Marked as Paid? Notes
NEW No - The order has not yet been accepted by the brand. Orders marked as NEW will not be imported.
PROCESSING Yes Yes The brand has accepted the order and is in the process of fulfilling it. Orders marked as PROCESSING will be imported.
PRE_TRANSIT Yes Yes The order has at least one shipment, but no shipments are in transit. Orders marked as PRE_TRANSIT will be imported, but no payment shipping info would be associated unless specified by the Faire feed.
IN_TRANSIT Yes Yes At least one of the shipments is in transit.
DELIVERED Yes Yes At least one of the shipments has been delivered.
BACKORDERED Yes Yes The brand did not have sufficient quantity to fulfill the order and will ship it when items are back in stock.
CANCELED Yes Yes Orders canceled while in the NEW status will not be imported. 
Orders canceled while in the PROCESSING status will be imported. 

Faire Fees

Our Faire integration will import Faire Payout and Commission fees, but will only be recorded when a Payout is complete.

Discounts and taxes associated with Faire orders will not be imported. 

Faire Variations

Faire variants will be automatically created as variations in Craftybase when a product import is performed. 

Each variant will be built using the data in the Faire feed. So if you were selling candles in two colors (White and Black) and in two sizes (5.5 oz and 8 oz) then Craftybase will build four candle variants for you: 5.5 oz White, 5.5 oz Black, 8 oz White and 8 oz Black

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