Connect Wix to Craftybase

Learn how Craftybase imports your Wix data.

This article will guide you through how to connect to Wix, and what types of data we can import into your Craftybase account.

Wix Stores is a robust, e-commerce platform that's strongly geared toward beginners who want to quickly sell products or services.

Our Wix ➝ Craftybase integration allows you to import your products and orders from this channel, so that you can be sure that your inventory levels are always automatically factoring in sales from this source.

Connect to Wix

To connect your Wix store to Craftybase, follow the directions in our help article: Connect your Wix sales channel »

It is recommended that you always create your products on Wix where possible and then import them to create as products in Craftybase. This means that your external references will be correct from the start and you will not need to do any merging between your manually created products and imported ones.

Once you have your connection successfully created, imports from Wix will occur automatically each day, at 5am in your local time zone. You can also run a manual import if required between the daily scheduled imports.

Wix Products

Your Wix product catalog will be imported as both Products and Listings in Craftybase. More details on the specific rules we apply can be found here: How does Craftybase import products from my sales channels?

If your Wix product already exists in Craftybase from a prior import and you have made changes on Wix since the import, no details will be changed on the linked product. If you need to make changes to the name, SKU, or description this needs to be done via the bulk product update process.

If you have deleted a product in Wix then we will create a "ghost product" in Craftybase for you to manage your inventory against. This product won't have any meta data included with it (description, images, etc) as it no longer exists in the Wix catalog feed.

Wix Orders

Our WiX integration will import all sales that have been created as Orders in WiX either via the web or via WiX POS.

Orders marked as HIDDEN in WiX are not available in the WiX feed, so they will not be imported into Craftybase.

The Payment Status found on the WiX order will be used to set the payment status in Craftybase. The Fulfillment Status found on the WiX order will be used to set the shipment status in Craftybase.

Payment Status Imported to Craftybase? Marked as Paid? Notes
PENDING No - Orders marked as PENDING will not be imported.
NOT_PAID No - Orders marked as NOT_PAID will not be imported.
UNSPECIFIED_PAYMENT_STATUS Yes No Orders marked as UNSPECIFIED_PAYMENT_STATUS will be imported, but no payment information or shipping info would be associated unless specified by the WiX feed.
PAID Yes Yes This status will occur when an has been paid. 
PARTIALLY_REFUNDED Yes Yes This is when the order is partially refunded either through WiX or manually. In this case, an adjustment will be added to the Order containing the amount refunded back to the customer. If WiX has recorded the stock returned, then the line item in question will be marked as canceled and the stock returned to your inventory.
FULLY_REFUNDED Yes Yes This is when the order is refunded through WiX or manually. In this case, an adjustment will be added to the Order containing the amount refunded back to the customer. If WiX has recorded the stock returned, then the line item in question will be marked as canceled and the stock returned to your inventory.
Fulfillment Status Imported to Craftybase? Marked as Shipped? Notes
CANCELED Yes No Orders marked as CANCELED will be imported, marked as canceled, and the stock returned to your inventory.
NOT_FULFILLED Yes No Orders marked as NOT_FULFILLED will not be marked as shipped.
PARTIALLY_FULFILLED Yes No Orders marked as PARTIALLY_FULFILLED will not be marked as shipped.
FULFILLED Yes Yes This status will occur when an order has been shipped. 

Wix Variations

Wix variants will be automatically created as variations in Craftybase when a product import is performed. 

Each variant will be built using the data in the Wix feed. So if you were selling candles in two colors (White and Black) and in two sizes (5.5 oz and 8 oz) then Craftybase will build four candle variants for you: 5.5 oz White, 5.5 oz Black, 8 oz White and 8 oz Black

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