Connect Wix to Craftybase
Learn how Craftybase pulls your Wix data.
Wix is a robust e-commerce platform for beginners who want to sell products or services quickly.
Our Wix ➝ Craftybase integration allows you to pull your products and orders from this store to ensure that your inventory levels are always automatically factoring in sales from this source.
In this article, we'll cover:
- How to Connect to Wix
- How Wix products are pulled
- How Wix orders are pulled
- How Wix Variations are pulled
Connect to Wix
To connect your Wix store to Craftybase, follow the directions in our help article: Connect your Wix Store.»
It'd be best for you always to create your products on Wix where possible and then pull them to be created as products in Craftybase. This means that your external references will be correct from the start, and you will not need to merge your manually created products with pulled ones.
Once your connection is successfully created, data pulls from Wix will occur automatically each day at 5 am in your local time zone. If required, you can also run a manual data pull between the daily scheduled pulls.
Wix Products
Your Wix product catalogue will be pulled as both Products and Listings in Craftybase. More details on the specific rules we apply can be found here: How does Craftybase pull products from my Integrations?
If your Wix product already exists in Craftybase from a prior data pull and you have made changes on Wix since the pull, no details will be changed on the linked product. You'll need to do so via the bulk product update process to change the name, SKU, or description.
If you have deleted a product in Wix, we will create a "ghost product" in Craftybase for you to manage your inventory against. This product won't have any metadata included (description, images, etc.) as it no longer exists in the Wix catalogue feed.
Wix Orders
Our integration with Wix will pull all sales created as Orders in Wix via the web or Wix POS.
Orders marked as HIDDEN in Wix are unavailable in the Wix feed, so they will not be pulled into Craftybase.
The Payment Status found on the Wix order will be used to set the payment status in Craftybase. The Fulfillment Status found on the Wix order will be used to set the shipment status in Craftybase.
| Payment Status | Pulled to Craftybase? | Marked as Paid? | Notes |
| PENDING | No | - | Orders marked as PENDING will not be pulled. |
| NOT_PAID | No | - | Orders marked as NOT_PAID will not be pulled. |
| UNSPECIFIED_PAYMENT_STATUS | Yes | No | Orders marked as UNSPECIFIED_PAYMENT_STATUS will be pulled, but no payment information or shipping info will be associated unless specified by the WiX feed. |
| PAID | Yes | Yes | This status will occur when an has been paid. |
| PARTIALLY_REFUNDED | Yes | Yes | This is when the order is partially refunded either through WiX or manually. In this case, an adjustment will be added to the Order containing the amount refunded to the customer. If WiX has recorded the stock returned, the line item in question will be marked as canceled, and the stock will be returned to your inventory. |
| FULLY_REFUNDED | Yes | Yes | This is when the order is refunded through WiX or manually. In this case, an adjustment will be added to the Order containing the amount refunded to the customer. If WiX has recorded the stock returned, the line item in question will be marked as canceled, and the stock will be returned to your inventory. |
| Fulfillment Status | Pulled to Craftybase? | Marked as Shipped? | Notes |
| CANCELED | Yes | No | Orders marked as CANCELED will be pulled, marked as canceled, and the stock returned to your inventory. |
| NOT_FULFILLED | Yes | No | Orders marked as NOT_FULFILLED will not be marked as shipped. |
| PARTIALLY_FULFILLED | Yes | No | Orders marked as PARTIALLY_FULFILLED will not be marked as shipped. |
| FULFILLED | Yes | Yes | This status will occur when an order has been shipped. |
Wix Variations
Wix variants will be automatically created as variations in Craftybase when a product data pull is performed, and Manage pricing and inventory for each product variant is selected within the Wix store.
Each variant will be built using the data in the Wix feed. So if you were selling candles in two colors (White and Black) and two sizes (5.5 oz and 8 oz), then Craftybase will build four candle variants for you: 5.5 oz White, 5.5 oz Black, 8 oz White, and 8 oz Black.
NOTE: Wix fees are not pulled but can be manually added.