About order shipping

In this article, we'll cover:

Nominating a shipped date for an order

With most integrations, your orders will be automatically updated with the shipped date once the order has been marked as shipped within the integration. Manually created orders can be marked with a shipped date via the orders list view or on the order edit page.

To update orders with the same shipping date in a bulk action, follow the instructions in this help article: Can I bulk update the paid/shipped status on orders?

To update a shipping date on an order, edit the order and then select the date from the Shipping Date field.

Note: If your order is imported from an integration that supports tracking shipped orders, your order will automatically be updated with the shipped date.

Adding shipping costs to an order

Shipping can be added to the total for an Order. It is always assumed to be an additional cost to the item total charged to the customer. The total shipping amounts are then automatically proportioned to each order line item so that shipping totals can be factored into each product level profitability calculation. For details on how shipping costs are proportioned to order line items, see Order Proportional Costing.

To add a shipping cost to an order:

  1. Navigate to your Order (or create a new Order)

  2. On the form, add the total amount you charged for shipping in the Shipping field.

  3. Save the Order by clicking Save Order at the bottom of the page.

To add an associated shipping purchase to your order, see How do I add postage for an order?

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