What do I do if I have duplicate listings between Etsy and Shopify?

If you're getting duplicated orders between your Etsy and Shopify integrations, this is likely happening because you are importing one sales channel via another (ie, you're importing Etsy into Shopify). To remedy this you will want to either disconnect one of your sales channels from Craftybase, so it only pulls from the one that is getting orders from both, or you will want to disconnect the sales channels from each other.

To delete orders that have been duplicated, please see How do I delete an order?

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