About Craftybase support

Learn how to get in touch with the Craftybase team

We’re here to assist you with any questions or issues related to your Craftybase account. Here’s how you can get in touch with us:

Contact Us via Email

To send us a message, visit our Contact the Craftybase team page. We’ll be happy to help you with any inquiries you have.

Support Hours

Our support team is available via email Monday to Friday, from 8 AM to 5 PM Eastern Time (US). While we don’t offer phone support at this time, we aim to respond promptly to all emails, usually within 24 hours.

Need Immediate Assistance?

Before reaching out, you might find the answer to your question in our Knowledge Base, where we’ve compiled helpful articles and troubleshooting guides.

Additional Support Channels

If you prefer, you can also reach out to us on our social media channels for quick updates and general inquiries. - Facebook Group

Your satisfaction is important to us! Our team is dedicated to providing the best support possible, and we look forward to assisting you.