Product stock level troubleshooting

My Available stock is showing as a negative

If your Available stock is showing as a minus / negative value, this usually indicates that you have more placed orders than  manufactures created. It can also indicate that there is an incorrectly entered Inventory Adjustment.

For more information on how best to handle the backdating of past stock creation, please see our Inventory Bootcamp eBook.

Initial Imports from Sales Channels

When you first import new products from your sales channels, you will find that all products will be shown as "out of stock" with a quantity of zero or a negative amount. This is because we can only import and populate your sales information from your sales channels and thus have no information about your current or past manufactured quantities that you used to fulfil these orders.