Reset your Craftybase account
Learn about starting over in Craftybase.
This article will guide you through how to reset your Craftybase account, what data it does and doesn't affect, and important considerations to note.
We understand that sometimes it's best to completely start over with your tracking, so we have provided you with a way to do this. If you wish to delete all data and start afresh with your account, you can reset your account data.
There is no undo on this process, so please be completely sure that you wish to delete all data in your account before proceeding!
We'll cover:
What Data is Affected?
Resetting your account will permanently delete:
| Information | Deleted? |
|---|---|
| Integrations | No |
| Products | Yes |
| Recipes | Yes |
| Materials | Yes |
| Orders | Yes |
| Purchases | Yes |
| Manufactures | Yes |
| Contacts | Yes |
| Adjustments | Yes |
| Stocktakes | Yes |
| Variations | Yes |
| Locations | Yes |
How to Reset Your Account Data
To reset your account data:
Hover your mouse over the "slider" icon in the top right-hand menu
- Select the Settings option from the menu that appears.
From the box menu, select the Reset Account option.
- On the page that appears, confirm that you wish to delete all data by clicking the Yes, Reset my Account button.
Depending on how many items you already have entered in your account, this may take up to 30 mins to complete.
FAQ
Why does resetting my account not delete my integrations?
Your integration connections are preserved during an account reset because they contain you connection settings and authentication setup. This allows you to:
- Start fresh without reconnecting - You can immediately begin importing new data from your sales channels without having to re-authenticate with each service
- Resume operations quickly - After the reset completes, your integrations are ready to pull new orders, products, and data
If you want to disconnect your integrations, you'll need to do this separately from the Integrations page, either before or after performing the reset.
Need Help?
Still have questions about using Stock Push? Please get in touch, and we'll be happy to help.