About invoicing

Learn how to print and customize your invoices

Our invoicing feature can be used to generate printable formatted versions of your orders, suitable for sending to customers. You can also customize the look and feel of your invoices by adding logos and notes.

Add a business logo to your invoices 

To add a logo to an invoice:

  1. Hover your mouse over the Settings icon, then select the Invoice Settings option from the menu that appears
  2. On the page that appears, you should see a section called Business Address. At the bottom you will see a field where you can add your logo, then click the Save Details button at the bottom of the form.
  3. Return to the Invoice view for an Order and you should now see your logo appearing in the top of the page.

We will scale your logo down to a maximum of 300 pixels wide or 100 pixels high, whichever is larger, so it will fit nicely on your invoice. It’s best to use a large high-quality logo to begin with to ensure maximum quality when printing.

Adding a business name and address to your invoices 

You can add both your business name and address to your printable invoices. To set your business name and address:

  1. Hover your mouse over the  Settings icon, then select the Invoice Settings option from the menu that appears
  2. Add your business name (and address details if you wish) to the Invoice Address field Click the Save Details button at the bottom of the form to confirm the changes
  3. Generate a new invoice, and should now see your business name and address appearing in the top right-hand corner of the file.

Setting payment terms for your invoices 

  1. You can add payment terms to all printable invoices. Hover your mouse over the Settings icon, then select the Invoice Settings option from the menu that appears
  2. Enter your payment terms in the Payment Advice Note field Click the button at the bottom to confirm the changes
  3. Generate a new invoice, and should now see your payment details appearing at the end of your invoice.

To add payment terms to a single order rather than to all, see Adding a note to an invoice below.

Adding a note to an invoice 

To add a note to a specific invoice:

  1. Hover your mouse over the Settings icon, then select the Invoice Settings option from the menu that appears
  2. Ensure the check box next to Show Customer Message is checked. Click the Save button at the bottom of the form to confirm the changes.
  3. Now, head to the Order that you would like to create a Customer Message on, and click Edit Details.
  4. Scroll down until you see the section labeled Additional Details. In this section, you will find a field called Customer Message.
  5. Type in your customer message, and then click Save Order.
  6. Generate your Invoice and your message will appear at the end of the file.
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